FAQs

Digital Guest Guide

Our digital guest guide includes everything you need: Wi-Fi password, check-in times, breakfast hours, information about the lounge, hotel amenities, the village and much more. No worries, the guide has all the answers. This way, you can spend more time skiing, hiking, relaxing, and enjoying.

Check it out! Link to access the guide:  gogui.de/q48mwhk

Before Arrival

Road

Saas-Fee is easily accessible via road in summer and winter. The roads are usually swiftly cleared from snow. At times, snow chains might be required.  Please check the road conditions before departure on the site valais.ch/de/verkehrslage  to avoid road closures.

Public Transport

The easiest and most comfortable way to reach Saas-Fee is by public transport, please find the train/bus schedules and rates here: sbb.ch.

SBB Luggage special. You will be able to have your luggage collected from any address in Switzerland or Liechtenstein. Just two days later, SBB  will deliver your luggage to the hotel - and back home again.  Find out more.

Ski school

If you stay with us during school holiday period, make sure to book the ski school in advance to secure a spot. We have 3 ski schools in Saas-Fee:

Swiss Ski School: skischule-saas-fee.ch

Eskimos: eskimos.ch

Ski Zenit: skizenit.ch

Pre Check-In

Upon your arrival we will issue the obligatory SaastalCard to you which is part of the tourist tax. To make your check in as swift as possible you can enter your registration data online before your arrival. At the arrival day the registration is ready and can be signed at the hotel. You will receive the Pre Check-In form via e-mail a couple of days before your arrival.

Parking & Hotel Transfer in Saas Fee

Since 1951, Saas-Fee has decided to remain car-free, which means that the resort is entirely pedestrian and serviced by electric taxis and buses only. This means that there are no ghastly fumes, no hectic traffic and no noise to contend with so that you can enjoy your holiday in peace, and benefit from the fresh, clean mountain air. 

Upon arrival in Saas-Fee unload your luggage in Terminal A or B and park your car either in the car park or in the open car park at the entrance of the village. Then notify us from the free telephone stations at +41 27 530 0668. We will pick you up and bring you to the hotel free of charge. Guests arriving by public transport can call the hotel from the PostBus terminal or the tourist office. We operate our shuttle service from 8am until 8.45pm.

For logistical reasons we can only pick you up from Terminal A or B and the bus terminal.

Saas Fee Arrival Video

Source: Saas-Fee/Saas Valley, the official YouTube channel

Emergencies During the Night

In case of an emergency at night, please call +41 27 530 0668.

Important Phone Numbers

Doctor: 027 957 5859

Swiss ski school: 027 957 2348

Snow report: 027 958 1102

Tourist office: 027 958 1858

Weather report: 162

Road conditions: 163

Fire: 118

Police: 117

Dogecoin Payments

We accept Dogecoin payments. Pay with Dogecoin and get upgraded to a moon-view-superior-room!

At Amber ski-in/out Hotel & Spa we welcome pets without any additional charge. However, please make sure that your pet does not go on the bed or sofa. Should you leave your pet in the room unattended, please hang the “do not disturb” sign in front of your door. Any disturbances such as barking must be curtailed to ensure other guests are not inconvenienced. Our Housekeeper will not clean the room if the pet is left alone in the room. Dogs are not allowed in the breakfast room. Guests are responsible for all property damages and/or personal injuries resulting from their pet. The hotel reserves the right to charge guest's account commensurate to the cost of such damages or if excessive cleaning is required. Service animals accompanying persons with disabilities are always accepted.